Privacy Policy

This Privacy Policy explains how Nelar Digital ("Nelar Digital," "we," "us," or "our") collects, uses, stores, shares, and protects personal information when you visit our website, contact us, or use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Nelar Digital is a digital agency providing web, branding, marketing, and related digital services.

2. Information We Collect

• Contact Information: name, email address, phone number, company name, and job title.
• Inquiry and Project Information: details submitted through forms, quote requests, and project briefs.
• Account and Billing Information: invoicing details and transaction metadata.
• Technical Data: IP address, browser type, device identifiers, operating system, and page activity.
• Marketing Data: communication preferences and campaign engagement.
• Cookie and Tracking Data: data collected by cookies and similar technologies.

3. How We Use Information

• Provide requested services and respond to inquiries.
• Prepare proposals, contracts, and project delivery.
• Process payments and manage billing.
• Maintain and improve website performance and security.
• Send service communications and, where lawful, marketing updates.
• Meet legal obligations and enforce our terms.

4. Legal Bases (EEA/UK)

Where GDPR or UK GDPR applies, we rely on contract, legitimate interests, consent, and legal obligations depending on context.

5. Sharing of Information

We do not sell personal information. We may share information with service providers, professional advisors, authorities when legally required, and in business transfer scenarios.

6. Cookies

We use cookies to operate the website, analyze usage, and improve performance. You can manage cookie settings in your browser and consent preferences.

7. Data Retention

We retain personal data only as long as necessary for service delivery, legal and accounting requirements, dispute resolution, and enforcement of agreements.

8. International Transfers

Information may be processed outside your country. Where required, appropriate safeguards are used for international data transfers.

9. Security

We apply reasonable technical and organizational safeguards to protect personal data, including access controls and secure infrastructure.

10. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, object, request portability, and withdraw consent.

11. Children's Privacy

Our services are not directed to children under the applicable minimum age. We do not knowingly collect personal data from children.

12. Third-Party Links

Our website may include links to third-party services. We are not responsible for their privacy practices.

13. Updates to This Policy

We may update this policy periodically. Updates are posted on this page with a revised date.